Refund policy
Do you accept returns?
Yes. Items can be returned within 14 days of delivery as long as they are unworn, unwashed, and in original condition.
How do I start a return?
Email us at info@unboundwestie.com with your order number to begin the process.
Do you offer exchanges?
Yes. If the item is in stock, we're happy to exchange it for a different size or color.
Are returns free?
Yes, return shipping costs are complimentary in the domestic US.
ORDER SUPPORT
Can I change or cancel my order?
Can I change or cancel my order?
If your order hasn't shipped yet, we'll do our best to update it. Email us as soon as possible.
What if my item arrives damaged?
Contact us within 48 hours with photos and your order number — we'll take care of it.