FAQs

Shipping

Where do you ship?
We currently ship within the United States.

How long does shipping take?
Orders typically ship within 3–5 business days. Delivery times vary based on your location and carrier

How much is shipping?
Shipping is complimentary

How can I track my order?
You’ll receive a tracking number by email as soon as your order ships

Returns & Exchanges

Do you accept returns?
Yes. Items can be returned within 14 days of delivery as long as they are unworn, unwashed, and in original condition

How do I start a return?
Email us at info@unboundwestie.com with your order number to begin the process.

Do you offer exchanges?
Yes. If the item is in stock, we’re happy to exchange it for a different size or color.

Are returns free?
Yes, return shipping costs are complimentary also

Order Support

Can I change or cancel my order?
If your order hasn’t shipped yet, we’ll do our best to update it. Email us as soon as possible.

What if my item arrives damaged?
Contact us within 48 hours with photos and your order number — we’ll take care of it.